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Position: Associate Business Development Manager & Concierge

Location: High Point, NC

Type: Full-time | On-site

About 313.space

313.space is a fast-growing multi-exhibitor showroom located in High Point, NC, serving a curated selection of brands in luxury home furnishings. As the business continues to expand, we are strengthening our team to ensure continuity, operational excellence, and a consistently high-end exhibitor experience—especially during High Point Market.

Role Overview

The Associate Business Development Manager & Concierge plays a key supporting role in daily operations, exhibitor relations, events, and market execution. This position is designed to reduce operational pressure, provide continuity, and uphold the “white glove” service experience that defines 313.space.

Key Responsibilities

Exhibitor Support & Concierge Services

  • Provide day-to-day exhibitor support before, during, and after High Point Market.

  • Be available on-site in High Point for unexpected or last-minute exhibitor or vendor needs.

  • Train under the Business Manager to understand exhibitor expectations and deliver a best-in-class concierge experience.

  • Assist with exhibitor communication, track open requests, and ensure timely follow-through.

  • Organize and update exhibitor informational materials and yearly communication flows.

Administrative & Operational Support

  • Support exhibitor onboarding, contracts, renewals, and internal tracking grids.

  • Maintain CRM systems, internal documentation, and operational processes.

  • Assist with research projects, vendor comparisons, and operational planning.

  • Support logistical coordination including move-in/move-out grids and facilities planning.

Events, Market & Hospitality Support

  • Support the planning and execution of markets, exhibitor events, and showroom activations.

  • Assist with hospitality preparation, showroom readiness, signage, and presentation.

  • Provide on-the-ground support during market and special events.

  • Represent the 313.space brand professionally with exhibitors, partners, and guests.

Internal Coordination & Process Improvement

  • Maintain internal trackers used by management, finance, and bookkeeping.

  • Co-create communication templates to streamline workflows and reduce ad-hoc requests.

  • Help develop exhibitor FAQ tools to minimize repetitive inquiries.

  • Act as first-line operational support when senior team members are unavailable.

Ideal Candidate Profile

  • Early-career professional, local to High Point or within easy commuting distance.

  • Highly organized, proactive, calm under pressure, and adaptable.

  • Strong written and verbal communication skills.

  • Comfortable using Google Workspace, Excel, PowerPoint, Canva, CRM tools, and shared project trackers.

  • Strong administrative skills are required and experience in luxury home furnishings, high-end showrooms, and/or 5-star hospitality environments is strongly preferred.

  • Eager to learn, grow, and contribute within a collaborative team structure.